Frequently asked questions

Is Telemedicine Guide PH a clinic or a telemedicine service?

No. We are an independent information site. We explain how online consultations work in the Philippines and point you to services where you can actually book. We do not employ doctors and we do not provide consultations ourselves.

Where do I actually book an online consultation?

We recommend NowServing, where you can browse doctors by specialty and book an online or in-person visit. You can find a doctor on NowServing here.

Do you give medical advice?

No. Our articles are general information, written by editors and writers, not doctors. They help you understand your options. For advice about your own health, you need to consult a licensed doctor.

Is online consultation legal in the Philippines?

Yes. Telemedicine is recognized in the Philippines, and licensed doctors can consult patients online and issue valid prescriptions within professional rules. We explain how this works in our guides, including what an online prescription can and cannot cover.

Does PhilHealth cover online consultations?

In some cases, yes, through programs like PhilHealth Konsulta with accredited providers. Coverage depends on the provider and your membership. Our cost guide walks through what to expect and what to ask before you book.

Is an online consultation private?

A consultation with a licensed doctor is covered by the same duty of confidentiality as an in-person visit, and platforms in the Philippines are bound by the Data Privacy Act. Our privacy guide explains what to check before your first online visit.